You will receive an e-mail confirming shipment of your order.

You can also check the status of your order and individual products by logging into your account and following the prompts.

Please wait 7 working days from order dispatch before notifying us of delivery delays.

Before contacting us, please check with your neighbors to see if your package has been dropped off. Also check that the carrier has not left your package near the garage, on the front porch or in the entrance hall.