Privacy policy
PRIVACY AND COOKIES POLICY
Effective date: September 21, 2023
Ca.nuxe.com (the " Website ) is operated by Prestilux inc. under license from Groupe Nuxe, 127 rue d'Aguesseau, 92100 Boulogne Billancourt, France, on its behalf and on behalf of its parent company and each of its affiliates (collectively, "Prestilux"). Prestilux ", " we ", " our "and our "), and is hosted on the Shopify Inc. e-commerce platform (" Shopify "). This Privacy and Cookie Policy (the " Policy ") describes how Prestilux collects, uses, hosts, secures and/or discloses the personal information you provide to us when you visit the Website, make a purchase from the Website or otherwise submit personal information to Prestilux through the Website. The way in which we treat your personal information may change over time and we will therefore update this Policy from time to time, to reflect any changes in practices, as explained below.
- WHAT IS "PERSONAL INFORMATION"?
For the purposes of the Policy, we define "Personal Information" as Personal Information Personal Information" means information about an identifiable individual, including information that can be used alone or in combination with other information to identify, contact or locate an individual. In general, Personal Information does not include business contact information, such as your name, title or business contact information.
- WHAT PERSONAL INFORMATION DO WE COLLECT?
The Personal Information we collect may include, but is not limited to:
- Your contact information such as your first and last name, billing address, shipping address, payment information (including credit card numbers, credit card security numbers, credit card expiration dates and/or other payment details provided by Shop Pay or Shopify), e-mail address and telephone number in order to identify you, provide products and services to you and correspond with you;
- Your login information, such as your first and last name, e-mail address and password;
- Marketing information and communication preferences, as well as feedback and survey responses;
- Any other Personal Information you provide to us.
Directly to you
Generally, we collect the Personal Information we need directly from you, for example, when you use the Website or communicate with us. We may also collect information relating to your use of the Website, including technical information about your visits, average length of visit, action taken on the Website or any other information collected through Cookies. For more information in this regard, please read the section " Cookies ".
With your consent
We generally collect your Personal Information with your consent, unless applicable law provides an exception to this principle (for example, to comply with our legal obligations, when necessary to establish, exercise or defend a legal claim or proceeding).
Refusing and withdrawing your consent
You have the right, if you wish, to refuse the processing of your Personal Information. You may also, at any time, and subject to reasonable notice and any applicable legal or contractual restrictions, withdraw your consent (if any) to the processing of your Personal Information in our possession by contacting us. You should be aware, however, that if you choose not to provide us with your Personal Information, this may prevent you, for example, from using the Website, as this information is essential to such use. You can contact us as indicated in the section " Contact us "if you have any questions on this subject.
For specific and limited purposes
Prestilux generally collects your Personal Information for :
- Establishing and managing our relationship with you;
- Create and manage your account (if applicable) ;
- To provide and maintain the products or services, namely accessing the Website, purchasing products, processing orders and arranging for delivery of products, and other actions in connection with your purchase;
- Contacting you to provide customer support;
- Respond to your requests for information;
- Review orders for risk and potential fraud; and
- Provide an optimized website experience
(collectively, the " Fins ").
To send you messages
If you have consented to receive such information, Prestilux may send you newsletters, electronic messages such as e-mail or text messagesnews, updates, contests, special offers and/or other written communications ("Messages"). Messages ") about Prestilux services and/or the products and/or services of its partners. You may choose not to receive Messages in the manner indicated in the "Contact Us" section. Contact us "or by using the unsubscribe link included in the Messages. However, Prestilux may continue to send you Messages to inform you of available upgrades or critical technical issues related to the Website and the products you have requested or purchased, or to provide you with important account information (if applicable).
For secondary purposes
Prestilux may also aggregate and anonymize the Personal Information you have provided, in order to create statistical data that Prestilux may use to improve the Website, examine purchasing trends and user interests, or train machine learning algorithms. Prestilux may also share this information with its third-party partners. This statistical data does not include any Personal Information.
Prestilux does not rent or sell any of your Personal Information to third parties and will not share it with third parties without your consent, unless required to do so by law or for the reasons set out below.
With our employees
In the course of their work, our employees may need to access your Personal Information, for example, when you contact us or request assistance. Their access is limited to what is necessary for the performance of their duties.
With our strategic partners
Prestilux may share your Personal Information with its partners to facilitate its activities, such as Parlux, developers, payment and hosting service providers. As part of these activities, these partners may have access to and use of your Personal Information for a limited period of time. Where Prestilux engages third parties to process any Personal Information, Prestilux endeavours to implement commercially reasonable contractual and technical protections to ensure that such third parties keep strictly confidential any Personal Information they process. Please note that these third parties may not be located in your geographical area. In this case, Prestilux takes commercially reasonable measures, as described below in the section " Where is your Personal Information hosted and transferred? ".
Where required by applicable law
We may also share your Personal Information with third parties if necessary to comply with applicable laws and regulations or if we believe in good faith that such action is necessary to: (i) comply with the law; (ii) comply with an order of a competent judicial authority in any jurisdiction; (iii) comply with legal process served on Prestilux; (iv) protect and defend the rights or property of Prestilux; (v) enforce or verify your compliance with any agreement you have entered into with Prestilux, if any; (vi) prevent fraud or other illegal activity perpetrated through the Website; or (vii) act in urgent circumstances to protect the personal safety of users of the Website or the general public.
When transferring a business
We may share your Personal Information without your authorization when our operations require it (in the event of a merger, acquisition, bankruptcy or sale of assets, for example). In such circumstances, we may also share some or all of your Personal Information with the relevant third party (or its advisors) for the purposes of a due diligence process.
For other purposes, with your consent
Where you have expressly consented, your Personal Information may be shared with other third parties. For example, there may be specific cases where additional conditions apply and, through these, we make it clear that specific third parties process your Personal Information.
We may include links on the Website to third-party sites or services that we do not control, for example, if you use an integrated Google feature or social networks (Facebook, Twitter, Instagram, etc.). These third parties may share certain information about you with us. Your activities on the Website may be displayed on social networking platforms. If you click on one of these links, you will be directed to sites that we do not control. Please read the privacy policies of those sites, applications or platforms that may collect Personal Information to understand their privacy policies and Personal Information collection practices. This Policy applies only to Personal Information processed by or on behalf of Prestilux.
Personal Information will be retained only as long as necessary for the fulfillment of the Purposes or as required by law. At the end of this period, we endeavour to destroy or anonymize such information. In determining the appropriate retention period for your Personal Information, we take into account the amount, nature and sensitivity of the Personal Information, the potential risk of harm arising from unauthorized use or disclosure of your Personal Information, the Purposes for which we process your Personal Information and the possibility of achieving those Purposes by other means, as well as applicable legal, regulatory, tax, accounting or other requirements. If you would like more information on this subject, please contact us.
With necessary and appropriate measures
Prestilux has security measures in place to protect your Personal Information. The standard security measures we use depend on the type of information collected. However, Prestilux uses electronic, physical and procedural safeguards, such as restricting access to platforms, hardware and physical premises, to protect your Personal Information. We encourage you to exercise caution when using the Internet.
Children's privacy
The Website is not intended for persons under the age of 16. We do not intentionally collect Personal Information from children under the age of 16. If you are the parent or guardian of a minor and believe that your child has provided us with Personal Information, please contact our customer support team as described in the " Contact us "to request the deletion of this information. If you choose to provide us with Personal Information through the Website, you represent that you are 16 years of age or older.
A cookie is a small text file that is stored in a dedicated location on your computer, mobile device, tablet or other device when you use your browser to visit an online service and saves a small amount of information when you visit our Website. Other tracking technologies, such as web beacons, log files, tags and tracking pixels may be used for similar purposes. In this Policy, all such tracking technologies are collectively referred to as " Cookie(s) ". Any Personal Information collected using Cookies by or on behalf of Prestilux is treated with the same level of confidentiality as any other Personal Information collected by or on behalf of Prestilux.
Strictly necessary cookies
These Cookies are necessary for the operation of the Website and cannot be deactivated in our systems. Strictly necessary Cookies must be present in order for the Website to perform its basic functions, and may include logging in, adding items to a shopping cart or electronic invoicing. In particular, they enable a user to navigate from one page to another without losing previous actions in the same session. We use the following strictly necessary Cookies on the Website:
|
Name |
Function |
|
|
_ab |
Used in conjunction with administration access |
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|
_secure_session_id |
Used in connection with navigation in the online store |
|
|
cart |
Used in connection with the shopping cart |
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cart_sig |
Used in connection with sales |
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cart_ts |
Used in connection with sales |
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|
checkout_token |
Used in connection with sales |
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|
secret |
Used in connection with sales |
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|
secure_customer_sig |
Used in connection with your account login |
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|
storefront_digest |
Used in connection with your account login |
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sb |
Used to store browser details |
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|
datr |
Used for fraud prevention |
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_shopify_u |
Used to facilitate the updating of your account information |
|
Non-essential cookies
If you have consented to their use, Prestilux and/or its third-party partners may also use non-essential Cookies in connection with the Website and Messages:
- Functionality cookies These cookies are not essential to the provision of our services. They enable us to personalize and improve the user experience. For example, if you have consented to their use, these Cookies will store your communication preferences. We use the following functionality Cookies on the Website:
|
Name |
Function |
|
tracking_consent |
Used for tracking preferences |
|
_landing_page |
Used to track landing pages |
|
_orig_referrer |
Used to track landing pages |
- Analytical cookies Analytical Cookies: We may use Analytical Cookies to better understand traffic patterns on the Website, to help us measure and improve the effectiveness of our services and Messages, and to determine whether Messages have been opened and links clicked. These Cookies are used for statistical purposes only. All information collected by these Cookies is aggregated and anonymous. To refuse to be tracked by Google Analytics, visit this module: https://tools.google.com/dlpage/gaoptout?hl=fr. You can also refuse the use of Analytics Cookies by following the instructions below. We use the following Analytics Cookies:
|
Name |
Function |
|
_s |
Shopify analytics tool |
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_shopify_fs |
Shopify analytics tool |
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_shopify_s |
Shopify analytics tool |
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_shopify_sa_p |
Shopify's marketing and referral analytics tool |
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_shopify_sa_t |
Shopify's marketing and referral analytics tool |
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_shopify_y |
Shopify analytics tool |
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_y |
Shopify analytics tool |
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_ga |
Stores a unique identifier which is used to generate statistical data on how the visitor uses the Website |
|
gid |
Stores a unique identifier which is used to generate statistical data on how the visitor uses the Website |
|
_gid |
Used to store and count page views |
|
_orig_referrer |
Used to track landing pages |
- Social network cookies. If you have consented, we use Social Media Cookies such as the Facebook pixel to provide you with personalized offers, to measure, optimize and build audiences for advertising campaigns delivered on social media platforms. The Website may also use Cookies for sharing content with social media (such as Facebook and Pinterest). The use of sharing buttons will set a Cookie to link content viewed on our Website to your user account with these networks, where applicable. We use the following Social Network Cookies:
|
Name |
Function |
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_fbp |
Facebook Pixel Cookie |
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_pin_unauth |
Cookie that groups actions for users who cannot be identified by Pinterest |
- Advertising cookies. If you have consented to their use, we use Advertising Cookies to collect information about your devices in order to display ads based on relevant topics that may be of interest to you. In addition, our partners may use these Cookies to determine whether our advertisements have been displayed to you and whether you have interacted with them. In this case, our partners share data with us, including statistics on the performance of our advertisements. If you would like more information on how to manage and/or disable advertising cookies, please visit http://www.youronlinechoices.com/You can also refuse the use of these Cookies by following the instructions listed below. We use the following advertising cookies:
|
Name |
Function |
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__kla_id |
Used to collect information about visitor behavior. This information will be stored for internal use on the Website. Internal analysis is used to optimize the Website or to record whether the visitor has subscribed to a newsletter. |
|
__adroll_fpc |
Used to identify the visitor across visits and devices. This enables the Website to present the visitor with relevant advertising. The service is provided by third-party advertising platforms, which facilitate real-time bidding for advertisers. |
|
en |
Used for ad serving or retargeting |
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__Ar_V4 |
Google DoubleClick to store and track conversions |
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_gcl_au |
Used to store and track conversions |
|
geolocation_popup_status |
Use for location tracking |
Deactivation of Cookies to which you have consented
With the exception of strictly necessary Cookies, we will only place Cookies on your devices with your consent, and these Cookies will be kept for a maximum period of thirteen (13) months from the time they are placed on your devices. At the end of this period, your consent will again be required.
You can control and manage Cookies by modifying your browser or device settings. For more details on how to configure your browser, please consult the help center for Chrome, Safari, Firefox, Internet Explorer, Edge or Opera. Social network cookies can also be managed by consulting the policies of the following networks:
- Facebook : https://www.facebook.com/policies/cookies/
- Pinterest: https://policy.pinterest.com/fr/cookies
However, if you refuse Cookies, you may not be able to use all the features of the Website and Messages, and you will still receive advertisements, but they will no longer be as personalized. If you would like more information on how to manage and/or deactivate non-essential Cookies, please visit the following websites https://www.allaboutcookies.org/fr/ and https://optout.aboutads.info/?c=3&lang=fr.
Through cookies or mobile advertising identifiers
As described above, we use your Personal Information to provide you with targeted advertisements or Messages that we believe may be of interest to you, including advertisements for particular services and products. We share with our advertising partners information about your use of the Website, your purchases and your interaction with our advertisements on other websites. This Personal Information is collected using Social Network Cookies and/or Advertising Cookies, as described above in the section " Cookies ". Some of this Personal Information will be shared directly with our advertising partners.
Depending on the preferences you have expressed on your mobile devices, Prestilux and its advertising partners may also use your mobile advertising ID to target and measure the effectiveness of their advertising campaigns. In iOS, this identifier is called "IDFA" (ID for Advertising); in Android (Google Play), this identifier is called "AAID" (Android Advertising ID). You can access and reset your mobile advertising ID, or restrict its use, via the operating system settings on your mobile devices.
Under no circumstances will Prestilux authorize advertising aimed at children when it has actual knowledge that the user is under 13 years of age. To learn more about Prestilux's advertising practices, please contact Prestilux as indicated in the "Contact Us" section. Contact us ".
For more information on how targeted advertising works, you can consult the Network Advertising Initiative (" NAI ") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/ ..
"Do Not Track
Internet browsers can transmit "Do Not Track" ( DNT ") signals, which indicate that a user does not wish his or her activity to be tracked over time and across different websites. At present, there is no universally accepted standard on how to interpret these signals, although work to create a consensus is underway. Consequently, we do not respond to these DNT signals.
Your Personal Information may be stored by Prestilux in locations other than your province or territory of residence, including Quebec, Ontario and the United States. Prestilux may also subcontract the processing of your Personal Information or share it with third parties located elsewhere, including in places other than your province or territory of residence. In such cases, Prestilux will ensure that your Personal Information is adequately protected by appropriate technical, organizational, contractual or other legal means. If you would like more information about these security measures, please contact us at.
According to applicable legislation, you have various rights such as the right to access and rectify your Personal Information, the right to withdraw your consent (if applicable), the right to de-index your Personal Information, as well as the right to data portability, i.e., the right to receive a copy of all Personal Information that Prestilux holds about you in a structured, commonly used and machine-readable format. To exercise any of these rights (insofar as they are available), please contact us as indicated in the section " Contact us ".
Prestilux may, at its discretion, update, revise, modify or supplement this Policy from time to time to reflect changes in its practices or for other operational, legal or regulatory reasons. If material changes are made to the Policy, you will be notified when you visit the Web Site and/or we will send you a link to the new version of the Policy. The Policy and any related documents will be posted on our Web Site. Prestilux asks its users to review and accept the revised Policy before continuing to use the Web Site.
For more information about our privacy practices, if you would like to send a comment, if you have any questions, if you would like to file a complaint or exercise any of the rights available to you under applicable laws, please contact our team through the "Contact Us" link on the Website or please contact our Privacy Officer as follows:
Privacy Officer :
- Address: 3537 boul. Le Corbusier, Laval (Québec), H7L 4Z4, Canada
- Phone number: 450-963-5096
- Email address: [email protected]